I started out behind a counter, face to face with customers. Then I set up a customer service function across several countries, ran operations and partnerships while joining the Executive Committee, built a 30-strong product and tech team with the CTO as Chief Product Officer, then ran an 80-strong subsidiary.
At every step, I took on roles I had never held, in countries and cultures that were new to me. It taught me to understand fast, to adapt to any environment and to stay on course when things get complicated.
That journey left me with one conviction: behind every product, there are people. Those who use it, those who build it, those who sell it. My job is to get them moving forward together, with a lot of listening and a good dose of creativity. I have also co-founded a festival and a digital bank, so a blank page doesn’t scare me.